FAQ
- how to use processdata.pl to check duplicate data for astercc database
- How to restore astercc from backup
- How to use backup.sh to backup your databases and directorys
- cant login queue via agent interface
- set the special dialplan work with campaign callerid
- how to upgrade astercc
- asterisk channels
- why we say asterCC solutions could work with all kinds of asterisk based solution.
- how to update asterCC license for your asterisk
- add language package for asterCRM & asterBilling
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asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
01 August 2011 1:00 PM | No Comments -
Common Problems and Solutions for Ubuntu+Asterisk+FreePBX Installation
30 July 2011 6:23 PM | No Comments -
Common Problems and Solutions for CentOS+Asterisk+FreePBX Installation
30 July 2011 6:00 PM | No Comments -
How to apply “start work” to auto-dial in call center outbound for agent
27 July 2011 12:25 PM | No Comments -
How to import phone numbers in a outbound sales campaign call center
11 July 2011 12:24 PM | No Comments -
The function of Number Recycling in callcenter outbound predictive dialer campaign can keep potential customer once again
08 July 2011 12:36 PM | No Comments -
The successful application about asterCC in questionnaire system of call center
01 July 2011 10:55 AM | No Comments -
how to use processdata.pl to check duplicate data for astercc database
21 May 2011 9:58 AM | No Comments
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asterCC-BOX released version 0.21-beta
04 March 2011 4:01 PM | No Comments -
asterCC released version 0.21 beta
19 February 2011 11:55 AM | 1 Comment -
asterCC and asterCC-BOX released version 0.2
30 November 2010 10:22 AM | No Comments -
astercc 0.2 beta released
24 September 2010 5:28 AM | No Comments -
asterCC-1.0-beta-rc1 released (commercial version)
16 August 2010 12:50 PM | 2 Comments -
asterCC 0.14-beta and asterCC BOX 0.14-beta-rc1 released
17 June 2010 12:05 PM | No Comments -
asterCC and asterCC-BOX released 0.14-beta
27 May 2010 5:40 AM | No Comments -
new astercc released
25 April 2010 12:51 PM | No Comments
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asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
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Recent Posts
- asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
- Common Problems and Solutions for Ubuntu+Asterisk+FreePBX Installation
- Common Problems and Solutions for CentOS+Asterisk+FreePBX Installation
- How to apply “start work” to auto-dial in call center outbound for agent
- How to import phone numbers in a outbound sales campaign call center
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asterCRM queue login and pause function make dynamic agent better serve the inbound and outbound in call center
Log in the system page, enter the agent interface. Find the campaign pannel(Queue ) below the campaign corresponding to the queue number, and the two options, login, pause. After elected…
Software News
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Latest News
asterCC-BOX released version 0.21-beta
No Comments -
asterCRM
asterCC released version 0.21 beta
1 Comment -
Latest News
asterCC and asterCC-BOX released version 0.2
No Comments -
Latest News
astercc 0.2 beta released
No Comments
Editors' Picks
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The successful application about asterCC in questionnaire system of call center
“Use astercc systems enable us to bid farewell to original one hand phone one hand record of all the traditional mode, and fundamentally improved customer service, just click on a…
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tutorial: use astercc,freepbx and asterisk to build a broadcasting system with IVR and Queue agents
the most feature in astercc is the predictive dialer, using the dialer you could improve the work efficiency. In this tutorial, I will introduce how to setup a dialer with…
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dialer, queue and popup for asterisk callcenter(freepbx,trixbox,elastix,pbxinflash) with asterCRM
The latest asterCRM has a great improvement in dialer, and with asterCRM, it’s quite easy to build a call center. Here’s a how-to for a outbound call center with Freepbx…
Solutions
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billing with accountcode works on freepbx(asterisk) + aserbilling
Posted on March 4, 2011 | No CommentsThe asterbilling support billing with accoutcode since version 0.15 in asterCC 0.21 beta, the following content show how it works: We said you alread set the trunk and outbound rule... -
multilingual telephone interpretation system solution
Posted on February 22, 2011 | No Commentsastercc provides a multi-way call system based asterisk, using this sytem, you could build a multilingual telephone interpretation system. key features: 1. billing invoice 2. multi language IVR 3. calling... -
tutorial: use astercc,freepbx and asterisk to build a broadcasting system with IVR and Queue agents
Posted on February 18, 2011 | No Commentsthe most feature in astercc is the predictive dialer, using the dialer you could improve the work efficiency. In this tutorial, I will introduce how to setup a dialer with... -
asterbilling hosted callshop solution for asterisk
Posted on November 19, 2008 | 11 CommentsasterBilling is a realtime billing software for asterisk. Through asterBilling, it’s very easy to build a hosted callshop solution for asterisk. benefits of asterBilling hosted callshop solution: reseller, callshop, customer... -
asterCRM, DID information and virtual office
Posted on November 19, 2008 | No CommentsIn asterCRM, we can set some description for a trunk or a DID, so that when customer dial in, we could know which number he dialed or which trunk he...